The RACT way

RACT is a people-based business. How we go about our day-to-day work leaves a lasting impression on the people with whom we interact.

Critical to the success of RACT is the delivery of a seamless and consistently exceptional customer experience across all our businesses, helping us to build great connections with people.

We keep our promises and our shared values to make life in Tasmania an enriching experience not only for our customers but all RACT stakeholders in our everyday activities.

When we’re recruiting people to join our team, we’re seeking those who have the personal values, motivation and vibrancy to support us in making this part of the way we do things every day at the RACT.

We believe that to build trust and show integrity we need to be genuine, talk straight and keep our promises.

We believe it takes courage to admit mistakes and be accountable for them. Business as usual is easy: it takes courage to make changes, to be proactive and to innovate.

We believe that fairness should be central to how we treat people and the decisions we make. Treating people with dignity and taking a balanced view of circumstances is the fair thing to do.

We believe sharing goals and being collaborative, creative and analytical in our problem solving builds value for everyone.

We believe listening carefully, seeking feedback and being community-minded shows caring.

We believe being energetic, enthusiastic and engaged in everything we do creates vibrant interactions.